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Provider contact center (PCC) closures

April 10, 2026
The PCC is closed certain days for training. View the April and May closure days and times.

Learning center

April 10, 2026
Learn about First Coast’s online and instructor-led training opportunities; get involved with the Provider Outreach and Education Advisory Group (POE-AG); and find links to the educational resources available on the Centers for Medicare

Ambulance Prior Authorization Documentation Requirements

March 30, 2026
Review this checklist to learn about the documentation requirements to ensure an affirmed decision on your prior authorization request (PAR) for repetitive, scheduled, non-emergency transport.

EDI system status and scheduled maintenance

April 10, 2026
Review this page for First Coast Medicare EDI system status information.

First Coast bank transition: Deposit paper checks timely

April 9, 2026
Effective April 27, 2026, First Coast will be changing banks from Citibank to JP Morgan Chase.

Update history: LCD and article updates

April 9, 2026
View the most recent updates for our LCDs and articles. An LCD and two articles have been revised.

Ambulance prior authorization - documentation checklist for medical professionals

April 13, 2026
Review this checklist to learn about the documentation requirements for medical professionals related to the repetitive, scheduled, non-emergency prior authorization program.

Facet joint interventions for pain management

April 13, 2026
Facet joint interventions may be used in pain management for chronic cervical/thoracic and lumbar/sacral pain arising from the paravertebral facet joints. Imaging guidance (fluoroscopy or CT per code descriptor) is used to assure accurate p…

Medicare remit easy print (MREP)

April 13, 2026
Follow the steps in this article to import the updated codes file, which is now available.

Prior authorization program initiatives

April 13, 2026
Prior authorization is a process through which coverage is determined prior to providing or billing the service. This process allows the provider to submit documentation prior to providing or billing the service. The contractor will then al…
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