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How to avoid rejects of Medicare and Medicaid crossover claims

Learn how to avoid rejects of crossover claims by ensuring the addresses you have on file with Medicare and Medicaid match and...

  • February 19, 2026

How to bill correctly for transcranial magnetic stimulation (TMS) in the treatment of adults with major depressive disorder

First Coast is receiving first-level appeals (redeterminations) based on claim denials for providers not including the ordering...

  • March 31, 2025

How to change or add a practice mailing address

All changes of practice addresses are reported on the applicable CMS-855 form. Find out what form is right for you.

  • February 10, 2026

How to complete CMS-838 credit balance reports

First Coast is responsible to ensure compliance with the credit balance reporting process. The information provided below offers...

  • October 11, 2024

How to complete the Medicare reconsideration request form (CMS-20033)

Find the appropriate forms to appeal claim decisions.

  • September 2, 2025

How to register for SPOT

Overview of the two-step registration process including the enrollment form links and role descriptions.

  • October 2, 2025

How to update missing information in physician directory on medicare.gov

Here’s information on how health care providers can update their physician directory listing on the medicare.gov website.

  • March 6, 2026

Humanitarian device exemption

First Coast may consider coverage of a humanitarian use device, intended to benefit a small patient population, when the...

  • February 24, 2026

IDM annual certification

Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.

  • August 27, 2024

IDM overview and registration procedure

Prior to accessing CMS web-based systems, users must register and receive identification and authentication.

  • July 23, 2024
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