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The SPOT User Guide

April 2, 2026
This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the Secure Provider Online Tool (SPOT).

Targeted probe and educate (TPE) round results: Evaluation and management services - outpatient office visits

April 2, 2026
View TPE round results for evaluation and management services - outpatient office visits.

Targeted probe and educate (TPE) round results: Drugs and biologicals (HCPCS J7318-J7329, J7331-J7332)

April 2, 2026
View TPE round results for drugs and biologicals (HCPCS J7318-J7329, J7331-J7332).

SPOT features and functionality

April 2, 2026
A complete list of features currently available in SPOT with descriptions.

Appeals, Reopenings, & Overpayments

April 1, 2026
Find information regarding the appeals process, including reopenings, and overpayments. Learn how to appeal Medicare coverage and payment decisions and check status on existing appeals.

Claims & EDI

April 1, 2026

PC-ACE and SPOT

April 2, 2026
Learn how using these two products together can make electronic claim submission free and easy.

MLN Connects for April 2, 2026

April 2, 2026
This edition includes information on the new ASPIRE model to deliver support to children and youth with complex medical needs, preventing claim denials for therapeutic footwear, the reprocessing of certain claims from method II critical acc…

Independent diagnostic testing facility (IDTF) quick reference

April 6, 2026
IDTFs are required to report the exact CPT/HCPCS codes and procedures they intend to perform when enrolling with the CMS-855B form.

PC-ACE upgrade and installation instructions

April 6, 2026
PC-ACE version 7.0 is now available. Follow these instructions to complete the required quarterly upgrades or the full installation after initial enrollment.
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