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Part B interactive voice response (IVR) operating guide
April 10, 2026
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
Participating provider versus non-participating provider
April 9, 2026
Review this article to learn the difference between participating and non-participating providers in the Medicare program.
PC-ACE training module: Reports
April 10, 2026
The PC-ACE professional training module provides instructions necessary to set up and use the PC-ACE software.
Provider contact center (PCC) closures
April 10, 2026
The PCC is closed certain days for training. View the April and May closure days and times.
Learning center
April 10, 2026
Learn about First Coast’s online and instructor-led training opportunities; get involved with the Provider Outreach and Education Advisory Group (POE-AG); and find links to the educational resources available on the Centers for Medicare
Update history: LCD and article updates
April 9, 2026
View the most recent updates for our LCDs and articles. An LCD and two articles have been revised.
First Coast bank transition: Deposit paper checks timely
April 9, 2026
Effective April 27, 2026, First Coast will be changing banks from Citibank to JP Morgan Chase.
EDI system status and scheduled maintenance
April 10, 2026
Review this page for First Coast Medicare EDI system status information.
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