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Disaster information

February 20, 2026
Learn the latest news and information you need to prepare, plan, and stay informed in case of a man-made or natural disaster.

Claim submission & status

December 23, 2025
First Coast offers several options for claim submission and status. Submitting electronically saves time, reduces costs, and provides immediate confirmation of receipt. 

Targeted probe and educate (TPE) topics and schedule of review

April 16, 2026
View this updated listing of targeted probe and educate (TPE) review topics.

Electronic Funds Transfer (EFT) Payments and Change of Ownership (CHOW)

February 18, 2026
Read this article for information on EFT payments and changes of ownership.

Claims with CPT codes 90653, 90656, 90657, 90660, 90661, 90662, 90658, and 90673 priced incorrectly

February 18, 2026
2024-2025 flu season codes priced incorrectly.

Targeted probe and educate (TPE) round results: Evaluation and management services – emergency department visits

April 15, 2026
Review the top denial / partial denial reasons and high-level results of evaluation and management services – emergency department visits TPE round results.

Targeted probe and educate (TPE) round results: Major hip and knee replacement (DRG 470)

December 23, 2025
Review the top denial / partial denial reasons and high-level results from each round of DRG 470 TPE.

Multifactor authentication registration

March 23, 2026
View this information on MFA and instructions to register MFA devices.

Prior authorization program initiatives

April 13, 2026
Prior authorization is a process through which coverage is determined prior to providing or billing the service. This process allows the provider to submit documentation prior to providing or billing the service. The contractor will then al…

Contact Claims

February 25, 2026
View contact information for the Claims area. 
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