What if an MSP refund is made voluntarily but the other insurer’s EOB is not sent with the payment?

Member for

2 months
Submitted by Courtney.Miller on

In order to ensure the MSP refund is properly processed, a copy of the other insurer’s EOB and/or payment information (i.e., a copy of the check) is required to calculate the Medicare Secondary payment. When the Medicare Secondary payment is calculated, it will determine if the refund amount is correct or there is an additional balance due.

Is it permissible for a therapist to bill for more than one therapy service that was furnished within the same 15-minute time period?

Member for

2 months
Submitted by Gloria.Franceschini on

A therapist may bill for more than one therapy service that was furnished within the same 15-minute time period when "supervised modalities" have been defined by the American Medical Association (AMA) as “untimed and unattended and not requiring the presence of the therapist” (CPT codes 97010 to 97028). One or more supervised modalities may be billed in the same 15-minute time period with any other CPT code, timed or untimed, requiring constant attendance or direct one-on-one patient contact.

How do providers prepare documentation for submission?

Member for

1 month 3 weeks
Submitted by Tonya.Sellers on

The Initial Notification Letter includes a documentation checklist to help providers prepare documentation for submission. The documentation checklist can also be found under targeted probe and educate review topics and schedule of review.

Once an ADR is received, a provider should do the following:

Should a facility use condition code 44 on a claim if the admitting physician decides the patient should be in observation rather than an inpatient setting?

Member for

2 months
Submitted by Charles.Johnson on

(Additionally, when the physician decides the patient should be in observation without prompting by the utilization review (UR) committee or case management and prior to the discharge of the patient and submission of the claim.)

No. When a physician orders a patient to be placed under observation, the patient's status is outpatient. The purpose of observation is to determine the need for further treatment or for inpatient admission.

What do I do if I have been overpaid because of a duplicate primary payment?

Member for

2 months
Submitted by Courtney.Miller on

Medicare Secondary Payer (MSP) overpayments are processed differently than non-MSP overpayments and require a refund to be sent within sixty days of receiving a duplicate payment. Complete the appropriate Medicare Secondary Payer return of monies voluntary refund form (see below) and attach a check for the overpaid amount. In addition, the other insurer’s explanation of benefits and/or payment information is required for every claim involved.

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