Learning center

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On-demand learning: SPOT

View these webinar recordings on all things SPOT-related, including features and functionality, eligibility and MBI lookup, submitting electronic claims, and more.

On-demand learning: SPOT

View these webinar recordings on all things SPOT-related, including features and functionality, eligibility and MBI lookup, submitting electronic claims, and more.

Florida and U.S. Virgin Islands Part A POE-AG minutes -- March 18, 2025

Review minutes from the Part A Provider Outreach and Education Advisory Group (POE-AG) meeting for Florida/USVI.

On-demand learning: Medical review & prior authorizations

View these recordings of past in-house webinars, including topics such as understanding LCDs, LCD additions and revisions, the CERT program, and more.

Florida and U.S. Virgin Islands Part B POE-AG minutes – November 21, 2024

Review minutes from the Part B Provider Outreach and Education Advisory Group (POE-AG) meeting for Florida/USVI.

On-demand learning: Evaluation and management

View these recordings of past in-house webinars on all things related to evaluation and management, such as assessing needs, critical care services, incident-to services, and more.

On-demand learning: Evaluation and management

View these recordings of past in-house webinars on all things related to evaluation and management, such as assessing needs, critical care services, incident-to services, and more.

On-demand learning: Medical review & prior authorizations

View these recordings of past in-house webinars, including topics such as understanding LCDs, LCD additions and revisions, the CERT program, and more.

On-demand learning: Billing & appeals

These recordings of past in-house webinars include topics like modifiers, hospital outpatient services, overpayment requirements, and more.

On-demand learning: New provider training

New providers will benefit from these webinar recordings, with topics such as Medicare program fundamentals, how to request a cost report reopening, understanding the overpayment process, and more.