Help and references

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Improving together: You participate, we innovate

We evaluate your feedback every day and use your suggestions and questions to help drive improvements to our websites.

Improving together: You participate, we innovate

We evaluate your feedback every day and use your suggestions and questions to help drive improvements to our websites.

New visitor center

Your online journey though Medicare starts here. This page is dedicated to helping new visitors find their way around the provider website.

New visitor center

Your online journey though Medicare starts here. This page is dedicated to helping new visitors find their way around the provider website.

First Coast’s live chat

Join us on medicare.fcso.com for live chat, available Monday-Friday, 10 a.m.-2 p.m. Eastern Time (ET) for website-related inquiries. At First Coast, the needs of our provider community come first.

Helpful links

Here is a list of billing links to help increase billing accuracy as well as links to other Medicare program-related resources.

Contractor numbers for processing MAC workload

View First Coast's MAC workload numbers (payer IDs) issued by CMS.

Contractor numbers for processing MAC workload

View First Coast's MAC workload numbers (payer IDs) issued by CMS.

Website enhancements

To ensure that our site meets the needs of providers, we carefully analyze feedback and implement changes to improve customer satisfaction.

Website enhancements

To ensure that our site meets the needs of providers, we carefully analyze feedback and implement changes to improve customer satisfaction.