Help and references

We evaluate your feedback every day and use your suggestions and questions to help drive improvements to our websites.

Your online journey though Medicare starts here. This page is dedicated to helping new visitors find their way around the provider website.

Join us on medicare.fcso.com for live chat, available Monday-Friday, 10 a.m.-2 p.m. Eastern Time (ET) for website-related inquiries. At First Coast, the needs of our provider community come first.

View these recommendations for the best website experience.

Here is a list of billing links to help increase billing accuracy as well as links to other Medicare program-related resources.

To ensure that our site meets the needs of providers, we carefully analyze feedback and implement changes to improve customer satisfaction.

Verify with the sender that you have the correct passphrase/password to open the email attachment or file. Use this information for further troubleshooting with SecureZIP files and attachments.

View First Coast's MAC workload numbers (payer IDs) issued by CMS.

View these recommendations for the best website experience.

To ensure that our site meets the needs of providers, we carefully analyze feedback and implement changes to improve customer satisfaction.