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E/M interactive worksheet: Help guide - Initial information

February 16, 2026
Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents the level of evaluation and management services (E/M) furnished during a patient’s visit.

PC-ACE User Guide: Section 4 – Importing claims into PC-ACE from another software

February 27, 2026
Claims are introduced into PC-ACE by either entering them manually or by importing them from an external source. The claim import method is ideal for facilities that maintain their claims in an upstream claims management system.

Enrollment status tool: Help guide

February 27, 2026
Use this help guide for the enrollment application status tool. This versatile application allows you to check the status of your enrollment application in the Medicare program in three ways.

PC-ACE User Guide: Section 5 - Flu, pneumonia, COVID-19, hepatitis B, or monoclonal antibody (mAb) infusion injection roster billing

February 19, 2026
Roster billing is available for Part B providers that bill for influenza, pneumonia, COVID-19, hepatitis B, and Monoclonal Antibody (mAb) infusion vaccines.

PC-ACE User Guide: Section 7 - Prepare/Reactivate claims for transmission

February 19, 2026
Prepare new claim for transmission Click the Institutional or Professional Claims Processing icon from the PC-ACE Main Toolbar. Select MCB from the LOB dropdown.

The SPOT User Guide: Section 4 - MBI Lookup

February 25, 2026
Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions.

The SPOT User Guide: Section 3 - Eligibility

February 25, 2026
Complete review of the eligibility feature in SPOT.

Fee schedule lookup tool - help guide

March 30, 2026
This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.

The SPOT User Guide

April 2, 2026
This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the Secure Provider Online Tool (SPOT).

The SPOT User Guide: Section 8 - Submit Documents

March 18, 2026
Complete review of the Submit Documents feature in SPOT.
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