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View our video on avoiding non-response medical review denials

December 23, 2025
We added a YouTube video on Medical Review best practices to prevent unnecessary “non-response” denials. Let us know what you think by selecting the Like button and don’t forget to subscribe to our YouTube channel. Thanks for watching!

Event registration

December 23, 2025
Welcome to the First Coast learning center. This online learning center is your gateway to attending live events to help further your knowledge of working with the Medicare program.

MyCEUCertificate Gateway help guide

March 13, 2026
Continuing Education Units (CEU) certificates may be awarded for successful completion of First Coast’s educational events and will be maintained within our MyCEUCertificate Gateway for two years from the date of the event.

First Coast POE-AG charter – Florida, Puerto Rico, and the U.S. Virgin Islands Part B

December 23, 2025
This charter outlines the focus and scope of First Coast Service Options’ (First Coast) Part B Provider Outreach and Education Advisory Group (POE-AG). The charter also defines POE-AG membership requirements, roles, and responsibilities.

First Coast POE-AG charter – Florida, Puerto Rico, and the U.S. Virgin Islands Part A

May 5, 2026
This charter outlines the focus and scope of First Coast Service Options’ (First Coast) Part A Provider Outreach and Education Advisory Group (POE-AG). The charter also defines POE-AG membership requirements, roles, and responsibilities.

Get involved: Join First Coast POE-AG for 2026

February 16, 2026
The Provider Outreach and Education Advisory Group (POE-AG) for First Coast is a professionally and geographically diverse panel of members representing state and local trade and professional organizations, medical societies, practicing pro…

POE-AG meeting schedule

March 3, 2026
First Coast provider outreach and education advisory groups meet at least three times per year. Meetings may be held online (e.g., webinar) or as a face-to-face event. This schedule lists the meetings planned for Florida, the U.S. Virgin Is…

POE-AG membership list -- Florida and the U.S. Virgin Islands

May 6, 2026
Each year, First Coast invites members of the provider community to join the provider outreach and education advisory group for their geographic area. This document lists the members of Part A and Part B advisory groups for providers in Flo…

Introduction to Medicare

March 3, 2026
The Provider Outreach and Education team at First Coast welcomes you to Medicare. Providers are responsible for knowing and following the rules and regulations that apply to all services billed to Medicare under their provider number.

MLN Connects for June 27, 2024

December 23, 2025
This edition includes information on Part B drug pricing files and revisions, the 2024 Virtual National Provider Compliance Conference, DMEPOS fee schedule, dengue virus infections in the U.S., and more.
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