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SPOT backup approver instructions

March 10, 2026
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in IDM.

PC-ACE training module: Entering a claim

March 10, 2026
The PC-ACE professional training module provides instructions necessary to set up and use the PC-ACE software.

A step-by-step guide to getting started submitting electronic claims for providers

March 10, 2026
The following information outlines procedures related to getting started along with additional electronic features available to EDI providers.

A step-by-step guide to getting started submitting electronic claims for third party entities

March 10, 2026
The following information outlines procedures related to getting started with EDI along with additional electronic features available to billing services, clearinghouses, and third-party vendors.

Multifactor authentication registration

March 23, 2026
View this information on MFA and instructions to register MFA devices.

EDI companion and connectivity guides

March 23, 2026
View these helpful guides for tips on electronic transactions.

First Coast’s approved 5010 vendor list

March 25, 2026
This is a list of electronic billing vendors, billing services and clearinghouses who have passed X12N 837 (5010 errata) testing with First Coast.

IDM: SPOT access/password help and access issues

March 12, 2026
Where to find help needed to access SPOT, including instructions if you forget your user ID or password and how to reset your password.

TIBCO Connectivity Guide

March 13, 2026
This guide provides important tips for configuring your SFTP file.

Interpreting the CTX segments within the ASC X12N 999 transaction

March 18, 2026
A comprehensive guide to interpreting the CTX segments within the ASC X12N 999 transaction.
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