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Requesting SPOT end user role

February 10, 2026
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.

PC-ACE User Guide: Section 10 - Exiting PC-ACE including backup/restore

January 12, 2026
To exit the PC-ACE software program  Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

EDI enrollment: Getting started

February 10, 2026
Use the menu items on the left to get started with EDI enrollment and electronic claim submission.

Electronic remittance advice -- what you need to know

January 23, 2026
This article contains the background information and resources you need regarding electronic remittance advice.

Electronic Billing Newsletter: Library index

January 30, 2026
View the most recent release of our Electronic Billing Newsletter. This newsletter is published quarterly and includes important EDI-related articles.

Electronic data interchange (EDI)

January 30, 2026
Find the latest Electronic Data Interchange (EDI) news, software updates, forms, and companion documents and learn how to begin submitting your claims electronically.

Part A PC-ACE training module: Getting started

February 10, 2026
The PC-ACE professional training module provides instructions necessary to set up and use the PC-ACE software.

First Coast HTTPS CAQH CORE compliant connectivity guide

February 10, 2026
This connectivity guide provides trading partners with instructions on how to successfully exchange electronic transactions with First Coast using the hypertext transfer protocol secure (HTTPS) Council for Affordable Quality Healthcare (CAQ…

Introduction to PC Print

February 13, 2026
This program can produce a paper remittance advice containing all of the data residing within the ANSI X12 5010 835 remittance.

Contacting the EDI and SPOT customer help desks

February 13, 2026
Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk will be asked to call back using the corr…
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