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Compliance matters: Third-party vendors, outsourced agencies, and you

December 23, 2025
Third-party vendors have an obligation to maintain Medicare compliance. See this article for detailed requirements.

PWK option allows you to submit documentation with an initial claim

May 8, 2026
The PWK (paperwork) segment of the X12N version 5010 allows for submission of supporting documentation with a version 5010 837 electronic claim. This article details the process for using this option.

New provider roadmap: Electronic data interchange (EDI)

May 6, 2026
Improved cash flow, added security, and reduced administrative costs are just some of the advantages of electronic billing.

Submission of EDI enrollment forms

April 17, 2026
EDI enrollment forms may be submitted via email or fax.

Discover the basics of the Administrative Simplification Compliance Act (ASCA)

December 30, 2025
Here are key steps to take if you receive an ASCA enforcement review letter.

Provider guidelines for choosing a vendor

February 17, 2026
Before selecting a vendor, the provider must examine its business needs to identify the EDI, practice management, or other services that the provider is interested in obtaining from a vendor.

IDM: SPOT access/password help and access issues

March 12, 2026
Where to find help needed to access SPOT, including instructions if you forget your user ID or password and how to reset your password.

SPOT limitations and password requirements

December 23, 2025
We've heard your feedback, and we have some answers. Please view these responses to what you're telling us.

EDI Gateway login and password criteria

May 13, 2026
View this help document about the EDI Gateway login ID and resetting your password.

Submitting unsolicited paperwork (PWK) segments for electronic claims

March 17, 2026
The PWK (paperwork) segment of the X12N version 5010 allows for submission of supporting documentation with a version 5010 837 electronic claim. This article the steps to complete this process.
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