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Provide your correct PTAN when contacting provider customer service

April 30, 2026
Make sure to provide your correct PTAN in the proper format when contacting us for any claim-related inquiries. PTANs that have double zeroes as a prefix (00XXXXX) should be provided with those zeroes, followed by the remaining digits. If y…

Provider contact center (PCC) closures

April 28, 2026
The PCC is closed certain days for training. View the upcoming closure days and times.

CBR Guide - Part B

May 14, 2026
The Comparative Billing Report (CBR) for Part B providers furnishes a detailed examination of the comparative data that Medicare considers when determining how the provider’s billing patterns contrast with those of other providers of the sa…

Independent diagnostic testing facility

May 13, 2026
Information for independent diagnostic testing facilities, including links to NCDs, education, provider enrollment, CMS IOMs, and other resources.

Learning center

May 7, 2026
Learn about First Coast’s online and instructor-led training opportunities; get involved with the Provider Outreach and Education Advisory Group (POE-AG); and find links to the educational resources available on the Centers for Medicare

Medicare diabetes prevention program (MDPP)

May 13, 2026
View all MDPP-related articles >> Billing and payment

Oncology

April 28, 2026
View all Oncology-related articles >> Spotlight

Targeted probe and educate (TPE) round results: Endovascular cardiac valve replacement and supplement procedure (DRG 266 & 267)

May 14, 2026
Review the top denial/partial denial reasons and high-level results from each round of DRG 226 and 267 TPE.

Checklist: Transitional care management (TCM)

April 30, 2026
This checklist is intended to provide health care providers with a reference for use when responding to additional documentation requests for transitional care management (TCM) services.

Fee schedule par, nonpar, and limiting charge explanation

April 27, 2026
Definitions of par fee, nonpar fee, and limiting charge in the Medicare Physician Fee Schedule.
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