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Claim Reopening Gateway - Help Guide

Welcome to the First Coast Claim Reopening Gateway Help Guide. The Claim Reopening Gateway is an interactive tool that requires...

  • December 17, 2024

Claim Reopening: Request types and tips

View these request types and tips for claim reopenings.

  • December 17, 2024

Claim submission & status

First Coast offers several options for claim submission and status. Submitting electronically saves time, reduces costs, and...

  • July 12, 2025

Claims and appeals for CPT 93010 performed in emergency room setting

Please review this article regarding appeals received for CPT 93010 (electrocardiogram report) and the use of modifier 77.

  • Latest updates: Appeals
  • July 13, 2025

Claims processing codes: Find definitions of reason and remark codes

There could be several reasons why your claim was denied or otherwise did not process successfully. Use these available...

  • March 12, 2026

Claims with CPT codes 90653, 90656, 90657, 90660, 90661, 90662, 90658, and 90673 priced incorrectly

2024-2025 flu season codes priced incorrectly.

  • February 18, 2026

Claims: Adjusting, reopening, cancelling, and resubmitting

View reasons and scenarios for adjusting, reopening, cancelling, and resubmitting claims.

  • February 25, 2026

Clarification of Medicare bad debt policy / bad debt policy related to accounts at a collection agency

This article clarifies longstanding policy concerning reimbursement for a Medicare bad debt while the account is at a collection...

  • July 25, 2024

Clerical reopening requests

Avoid the appeals process by making minor claim corrections through a clerical reopening request for Part B claims.

  • July 12, 2025

Clinical laboratory

Information for clinical laboratory providers and suppliers, including links to LCDs/NCDs, education, FAQs, provider enrollment...

  • January 16, 2026
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