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Provide your correct PTAN when contacting provider customer service

April 30, 2026
Make sure to provide your correct PTAN in the proper format when contacting us for any claim-related inquiries. PTANs that have double zeroes as a prefix (00XXXXX) should be provided with those zeroes, followed by the remaining digits. If y…

Provider contact center (PCC) closures

April 28, 2026
The PCC is closed certain days for training. View the upcoming closure days and times.

Required sections on CMS applications

March 18, 2026
Do you know what sections of the CMS enrollment applications you must complete? Review this article to learn more.

CBR Guide - Part B

May 14, 2026
The Comparative Billing Report (CBR) for Part B providers furnishes a detailed examination of the comparative data that Medicare considers when determining how the provider’s billing patterns contrast with those of other providers of the sa…

Part B interactive voice response (IVR) operating guide

April 10, 2026
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.

FY 2026 Proposed Payment Rules

February 25, 2026
Read information from CMS regarding 2026 proposed payment rules.

Hospice / home health

February 26, 2026
Information pertaining to hospice, education, FAQs, provider enrollment, CMS IOMs, home health and other resources.

Independent diagnostic testing facility

May 13, 2026
Information for independent diagnostic testing facilities, including links to NCDs, education, provider enrollment, CMS IOMs, and other resources.

Learning center

May 7, 2026
Learn about First Coast’s online and instructor-led training opportunities; get involved with the Provider Outreach and Education Advisory Group (POE-AG); and find links to the educational resources available on the Centers for Medicare

Medicare diabetes prevention program (MDPP)

May 13, 2026
View all MDPP-related articles >> Billing and payment
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