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Contact center

February 25, 2026
Find telephone numbers, departmental contact information, holiday and training closures, how to submit general inquiries and provide feedback to First Coast, additional resources, and more.

Claims: Adjusting, reopening, cancelling, and resubmitting

February 25, 2026
View reasons and scenarios for adjusting, reopening, cancelling, and resubmitting claims.

EMC Format - Importing a file

February 25, 2026
Steps to import a file into PC-ACE in the Electronic Medica Claims (EMC) format.

Renewal of resources and flexibilities to assist with the public health emergency in the state of Georgia in response to hurricane Helene

February 25, 2026
DHHS authorizes an extension of Medicare fee-for-service (FFS) response to hurricane Helene for the state of Georgia.

Radioactive diagnostic agents for positron emission tomography of prostate-specific membrane antigen positive lesions in men with prostate cancer

February 25, 2026
Read this article to learn more about radioactive diagnostic agents for positron emission tomography of prostate-specific membrane antigen positive lesions in men with prostate cancer.

Educational events calendar

February 25, 2026

Provider audit & reimbursement

February 25, 2026
Get the latest news regarding provider audit and reimbursement, along with forms for interim rate and periodic interim payment requests as well as statistical and reimbursement report fax sheets.  

Compliance & review programs

February 25, 2026
Learn about various programs which focus on ensuring Medicare compliance. Topics include: Comprehensive error rate testing (CERT), prior authorization, and targeted probe and educate.

Contact Claims

February 25, 2026
View contact information for the Claims area. 

MLN Connects for September 11, 2025

February 26, 2026
This edition includes information on the CMS IDea challenge, COVID-19 vaccine pricing for 2025-2026, preventing claim denials for orthopedic footwear, and more.
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