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Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this convenient inquiry checklist.
This schedule lists holiday closures for the First Coast offices and provider contact centers responsible for serving providers in Florida, Puerto Rico, and the U.S. Virgin Islands.
Use this application to search for providers, including Medicare participation status.
Would you like to reduce the time you spend contacting Medicare? Having difficulties locating a claim? Here's some tips to help locate a claim not on file.
First Coast offers multiple ways of appealing a claim denial. The most efficient way to do so is through First Coast’s portal, SPOT.
Reduce the time it takes to answer your Medicare question by viewing common Part B inquiries received by customer service.
CMS has new guidelines for teaching physicians effective January 1, 2022. These updates were implemented February 15, and addressed services in certain primary care centers along with selection of office / outpatient time-based codes.
Here are additional educational resources identified specifically for cardiology services.
CMS addresses chronic care management guidelines and how practitioners can offer access to care and care continuity, with reference to communication methods such as secure messaging, secure web, or other methods.
This edition includes information on postoperative visit reporting, billing for optometry services at nursing facilities, the 2026 CMS Burden Reduction Conference, and more.