Privacy Policy
Your visit to First Coast’s provider websites is private and secure
The privacy of our customers is of primary importance to...
Your visit to First Coast’s provider websites is private and secure
Advisory regarding CMS news and information
First Coast Service Options Inc. (First Coast) strives to ensure that the information available on its provider website is...
The SPOT User Guide: Section 5 - Claims
Claim Status
The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...
Billing the correct Medicare secondary payer insurance type code
Do you want to know how to avoid MSP claims payment delays and inappropriate denials?
The SPOT User Guide: Section 4 - MBI Lookup
Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions. Per CMS MBI education, there are three ways...
CMS-1500 (02/12) paper claim form
Find information on where to obtain and how to complete the CMS-1500 claim form.
The SPOT User Guide: Section 2 - Accessing SPOT
All organizations must submit an enrollment form and each user must register in the Identity Management...
The SPOT User Guide: Section 1 - Introduction
First Coast’s Secure Provider Online Tool (SPOT)
First Coast developed its provider internet portal application - SPOT - to offer...
New provider roadmap: Electronic data interchange (EDI)
Improved cash flow, added security, and reduced administrative costs are just some of the advantages of electronic billing.