Contact Medical Review

Need to reach out? Medical Review related questions should be directed to your nurse reviewer. For general assistance call our provider contact center or submit an online inquiry for general medical review assistance. Representatives are available Monday-Friday 8 a.m.- 4 p.m. ET/CT* (excluding holiday closings and training dates).

Florida / U.S. Virgin Islands

888-664-4112
TTY: 711 

*CT hours only apply to FL providers

Florida / U.S. Virgin Islands

866-454-9007
TTY: 711

*CT hours only apply to FL providers

Puerto Rico

877-908-8433
TTY: 711 

 

Puerto Rico

877-715-1921
TTY: 711

 

Address

First Coast Service Options
Medical Review
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050-9419

Email: Complete an online inquiry

Additional medical review information

Contact the prior authorization team:

Call: 855-340-5975
Fax number: 855-815-3065

Mailing address:

First Coast Service Options, Inc.
JN Prior Authorization
PO Box 3033
Mechanicsburg, PA 17055-1804

General medical review information