Do you call for multiple facilities? Upcoming changes to Provider Contact Center policies

Effective August 11, the Provider Contact Center will service up to three inquiries for only one PTAN / NPI combination per call. You will need to hang up and call back if you have questions on a different PTAN / NPI combination. Please make sure that you are prepared with your PTAN, NPI, Tax Identification Number, and beneficiary information, as appropriate, prior to reaching our representatives. This will allow us to handle your telephone call more efficiently.