Billing

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Resolve claim return reason code 34963 for outpatient therapy services

Are you providing outpatient therapy services on institutional claims and receiving reason code 34963 indicating the attending physician is invalid? Read this article for assistance to resolve your…

RTP reason code 34963 FAQ

Read this article to learn how to resolve claim rejects for reason code 34963.

Responding to additional documentation requests (ADRs)

This article explains how to respond to ADRs.

Billing Mpox vaccine and laboratory codes

This article will assist providers with proper billing relating to the Mpox vaccine and laboratory codes. This article was updated September 6 to advise providers to include the product code on…

Limitation on recoupment (935) process

This information outlines the process for the 935 recoupment.

Avoid the wait: submit electronically

Are you sending hardcopy mail to submit your requests to First Coast? Avoid the wait. There are faster and easier ways to send your requests to us. Learn about the electronic options available for…

Avoid delays when billing ventricular assist device (VAD) supplies

Documentation is required to process claims for ventricular assist device (VAD) supplies. View this article regarding how to avoid delays when billing VAD supplies.

Billing Mpox vaccine and laboratory codes

This article will assist providers with proper billing relating to the Mpox vaccine and laboratory codes. This article was updated September 6 to advise providers to include the product code on…

Limitation on recoupment (935) process

This information outlines the process for the 935 recoupment.

Reject reason code for Part A claims returned to a provider more than three times

First Coast rejects claims returned to a provider more than three times with reason code 70RTP. Read this article to learn more about this reason code.