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Last Modified: 2/20/2012 Location: FL, PR, USVI Business: Part A

Provider statistical and reimbursement (PS&R) report registration FAQs

Registration

list item Where can I obtain a complete list of the documentation required by the Centers for Medicare & Medicaid Services (CMS) for Individuals Authorized Access to CMS Computer Services (IACS) registration?
list item If I only use the provider statistical and reimbursement (PS&R) reports once a year, do I still need to register in IACS?
list item Do I have to register in IACS if I am not required to file a cost report?
list item I have one tax identification number (TIN) number for multiple facilities; can I register all of the facilities in IACS?
list item Do I need to submit another Internal Revenue Service (IRS) document if I register another organization with the same legal business name and tax ID number?
list item If I am a home office that manages numerous facilities, do I need to register as an end user for each of the facilities in IACS?
list item Where can I obtain additional information related to IACS?
list item I have already registered in IACS, but I have forgotten my password, who should I contact to have it reset?
list item Why does it take so long to register in IACS?

External User Services (EUS) help

list item What is external user services (EUS)?
list item What should I do if my organization is not shown in the pick list during the IACS registration process?
list item If this is my first time registering in IACS can I register more than one organization at a time?
list item How do I register another provider in IACS with the same legal business name and tax identification number (TIN)?
list item What is the minimum number of authentication questions that I am required to answer during IACS registration?
list item We submit separate cost reports with the same TIN, can we have more than one security official?
list item What are the responsibilities of the IACS help desk?

Medicare Administrative Contractor (MAC) help

list item Does the MAC have the ability to track my IACS registration process and to help me resolve registration issues?
list item What are reasons why a MAC would deny my request for access to the PS&R system?
list item Why does the IACS help desk always tell me to contact the fiscal intermediary/MAC?
list item If I am having difficulty registering and need my PS&R reports quickly, can the MAC send me the reports?
list item If the IACS help desk is unable to resolve my registration issues, should I call the MAC or CMS?

PS&R request help

list item I received my IACS user ID; can I now obtain my PS&R reports via the Internet?
list item I have access to the PS&R system, but I don’t see my provider number(s) on the pick list, who should I contact?
list item I have access to the PS&R system but I am seeing providers on my pick list that do not belong to my organization, who do I contact to correct this problem?
list item Do I need to have a person listed as a system administrator in the PS&R system? 
list item I made a request for PS&R reports, can the IACS help desk check on the status of my request?
First Coast Service Options (FCSO) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.