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First Coast Service Options Inc.
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EDI Support

General:
888-670-0940 option-1
PC-ACE:
888-670-0940 option-2
DDE:
888-670-0940 option-3
Enrollment:
888-670-0940 option-4
HIPAA Testing:
888-670-0940 option-5

Direct data entry

Modified: 1/13/2012
First Coast Service Options Inc. (FCSO) has identified an issue affecting direct data entry (DDE) users who select “option 10” to view eligibility information
First Coast Service Options Inc. (FCSO) has identified an issue affecting direct data entry (DDE) users who select “option 10” to view eligibility information. DDE users are encouraged to use either ELGA (eligibility A) or HIQA (health insurance query A) to view eligibility information until this issue has been resolved.
Modified: 12/12/2011
This change has been delayed; once a new date is determined an updated article will be published.
Modified: 10/5/2011
If you are adjusting/canceling/correcting/voiding a claim within DDE and you receive reason code 31313, page forward to claim page 3 and correct the release of information (ROI) indicator.
Modified: 9/12/2011
Direct data entry (DDE) for the Fiscal Intermediary Standard System (FISS).
Modified: 9/12/2011
All third party agents must have a signed provider eligibility access agreement on file before they can send or receive Medicare data for the providers they represent.
Modified: 8/24/2011
Enables Medicare Part A providers, billing services, clearinghouses, and other third party vendors to apply for Direct Data Entry (DDE) services on behalf of Medicare Part A Providers.
Modified: 8/22/2011
FCSO Medicare Part A DDE (Direct Data Entry) user ID request form.
Modified: 8/8/2011
Complete and return this application for onsite DDE training. Session objectives are to help you understand how to successfully enter, adjust, and correct claims via DDE. Training does not include billing guidelines.

First Coast Service Options (FCSO) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.