National A/B MAC ambulance provider / supplier coalition meeting invite
Attention ambulance suppliers and providers
Join the next virtual National A/B MAC ambulance provider / supplier coalition meeting on Wednesday, January 14, 2026 at 2 p.m. ET. Register now!
The MACs will present information on documentation and the importance of responding to the Additional Documentation Request (ADR). We will then provide answers to your presubmitted questions. Last, as time permits, we will take live questions via the webinar technology.
Submit your questions to the MAC prior to Monday, December 15, 2025. Please submit questions to First Coast at: LearningCenterHelpDesk@fcso.com
The A/B Medicare administrative contractors (MACs) have put together the first National A/B MAC ambulance provider / supplier coalition. MACs involved with the coalition include:
- CGS Administrators
- First Coast
- National Government Services, Inc. (NGS)
- Noridian
- Novitas Solutions
- Palmetto GBA
- Wisconsin Physician Services (WPS)
Goals of the coalition
Improve communication: Create a live venue for collaborative and meaningful dialogue specific to ambulance billing and documentation related to Medicare regulations; subsequently offering the MACs the opportunity to better understand day-to-day routines and issues of ambulance providers working to correlate Medicare regulations into practices, policies, and procedures.
Support innovation: Through creativity and innovative efforts, we will work to develop and launch new and creative educational ideas specific to Medicare ambulance regulations to assist the ambulance community in continued understanding of federal regulations.
Preserve integrity: Promote the maintenance of the goals and responsibilities of the coalition in an honest and ethical manner to uphold all laws, rules, and regulations.
Provide quality customer service: Exceed provider expectations by efficiently and effectively assisting and supporting the ambulance community via educational opportunities, answers to questions, and continued expeditious regulatory ambulance specific updates.
Create a responsible, collaborative provider community: Develop an environment that offers providers the opportunity to become individually responsible for services they provide through quality education, as well as meet and collaborate with other members of the ambulance community to develop a better understanding of best practices specific to Medicare ambulance regulations.
Protect beneficiaries and providers: Ensure the physical and monetary safety of Medicare beneficiaries by providing a clear understanding of federal Medicare services, billing, and documentation regulations that also protects our ambulance provider members.
Note: Pending appeals and enrollment, as well as claim-specific questions are not to be submitted for the purpose of this meeting. Also, as a reminder, please do not submit protected health information (PHI) to First Coast for the purpose of this meeting. These types of questions and concerns will not be addressed during this event. Providers are asked to contact our provider contact center directly for assistance with all claim-specific, appeals, and enrollment issues.
