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Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk will be asked to call back using the corr…
More information on claim entry, including screen shots of the software, is available in the
These instructions will assist billing services and clearinghouses in completing the EDI SPOT enrollment form as a third-party entity.
Before selecting a vendor, the provider must examine its business needs to identify the EDI, practice management, or other services that the provider is interested in obtaining from a vendor.
Software vendors, billing services, and clearinghouses should complete the Electronic Data Interchange (EDI) Third Party Enrollment form to initially enroll for electronic billing with First Coast or make changes to their current EDI setup.
The PC-ACE Professional Training Module provides instructions necessary to set up and use the PC-ACE software.
Steps to import a print image file into PC-ACE.
Claims are introduced into PC-ACE by either entering them manually or by importing them from an external source. The claim import method is ideal for facilities that maintain their claims in an upstream claims management system.
Roster billing is available for Part B providers that bill for influenza, pneumonia, COVID-19, hepatitis B, and Monoclonal Antibody (mAb) infusion vaccines.
Prepare new claim for transmission
Click the Institutional or Professional Claims Processing icon from the PC-ACE Main Toolbar.
Select MCB from the LOB dropdown.