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Checklist: Percutaneous intracardiac procedures

March 17, 2026
This checklist is intended to provide health care providers with a reference for use when responding to additional documentation requests for percutaneous intracardiac procedures (DRG 273 and 274).

Checklist: Skin lesion removal

April 30, 2026
This checklist is intended to provide health care providers with a reference for use when responding to additional documentation requests for wound care.

Customer service representatives cannot provide claim status via the toll-free service line

March 17, 2026
Service associates responding to calls via our toll-free service line are not permitted to provide claim status per Medicare regulations.

Part A interactive voice response (IVR) operating guide

March 17, 2026
The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.

Restricted codes for claim reopenings

March 23, 2026
List of codes that cannot be corrected using the reopening process in SPOT.

Instructions for completing the SPOT submitter ID update request form

March 13, 2026
These instructions will assist you in completing the SPOT Submitter ID Update Request Form FP167P (R2-23) - used for making changes to existing SPOT submitter IDs.

IDM annual certification

April 22, 2026
Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.

Checklist: Inpatient admission documentation

May 4, 2026
This checklist is an aid to assist providers with responding to medical record documentation requests.

SPOT features and functionality

April 2, 2026
A complete list of features currently available in SPOT with descriptions.

Checklist: Outpatient therapy and rehabilitation services

May 1, 2026
This checklist is intended to provide health care providers with a reference for use when responding to additional documentation requests for outpatient therapy and rehabilitation services.
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