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Physician supervision of diagnostic tests

February 25, 2026
The Code of Federal Regulations requires that, with certain exceptions, diagnostic tests covered under the Social Security Act and payable under the physician fee schedule must be performed under the supervision of an individual meeting the…

Complying with medical record documentation requirements

March 25, 2026
First Coast encourages providers to review this fact sheet designed to help providers understand how to provide accurate and supportive medical record documentation.

Collaborative patient care is a provider partnership

March 25, 2026
Understanding applicable Medicare coverage criteria for medical necessity and documentation guidelines for healthcare services is extremely important for the accurate and timely processing and payment of claims. Partnering with Medicare can…

Prior authorization program for repetitive, scheduled non-emergent ambulance transports (RSNAT)

March 31, 2026
CMS has implemented the prior authorization program for certain repetitive, scheduled non-emergent ambulance transports in Florida, Puerto Rico and the US Virgin Islands. Learn more about the program and how you can participate.

Education spotlight

April 28, 2026

How to complete CMS-838 credit balance reports

May 4, 2026
First Coast is responsible to ensure compliance with the credit balance reporting process. The information provided below offers a brief explanation of how the CMS-838 credit balance reports should appear before either faxing to First Coast…

MyCEUCertificate Gateway help guide

March 13, 2026
Continuing Education Units (CEU) certificates may be awarded for successful completion of First Coast’s educational events and will be maintained within our MyCEUCertificate Gateway for two years from the date of the event.

First Coast POE-AG charter – Florida, Puerto Rico, and the U.S. Virgin Islands Part A

May 5, 2026
This charter outlines the focus and scope of First Coast Service Options’ (First Coast) Part A Provider Outreach and Education Advisory Group (POE-AG). The charter also defines POE-AG membership requirements, roles, and responsibilities.

POE-AG meeting schedule

March 3, 2026
First Coast provider outreach and education advisory groups meet at least three times per year. Meetings may be held online (e.g., webinar) or as a face-to-face event. This schedule lists the meetings planned for Florida, the U.S. Virgin Is…

POE-AG membership list -- Florida and the U.S. Virgin Islands

May 6, 2026
Each year, First Coast invites members of the provider community to join the provider outreach and education advisory group for their geographic area. This document lists the members of Part A and Part B advisory groups for providers in Flo…
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