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On-demand learning: Specialty services

June 11, 2026
View recordings of past in-house webinars regarding specialty services, such as SNF billing guidance, covered dermatology services, understanding psychotherapy, and more.

On-demand learning: Billing & appeals

June 10, 2026
These recordings of past in-house webinars include topics like modifiers, hospital outpatient services, overpayment requirements, and more.

Prior authorization of ambulance claims requires UTN in proper field

June 11, 2026
Repetitive, scheduled non-emergent ambulance transport (RSNAT) has been effective as of April 1, 2022. Through this program, a unique tracking number (UTN) is issued for each medical decision provided – whether affirmed or non-affirmed. Whe…

About Us

February 25, 2026
First Coast has built a distinguished reputation as one of the nation’s largest and most trusted Medicare administrators for more than 50 years. First Coast is responsible for the provision of quality Medicare administrative services for ph…

Register now: 2026 National Provider Compliance Conference

June 12, 2026
Registration is officially open for the 2026 National Provider Compliance Conference (NPCC) on Tuesday, August 11, from 9 a.m. to 5:30 p.m. and Wednesday, August 12, from 9 a.m. to 1 p.m. ET. Registration closes July 23.

Submit Part A financial documentation requests electronically

March 24, 2026
Are you sending hardcopy mail to submit your requests to First Coast? Did you know there are faster and easier ways to send your requests to us? Avoid the wait. Learn about the electronic options available for you to submit Part A financial…

Mental health: Additional resources

June 12, 2026
Here are additional educational resources identified specifically for mental health services.

Determining the correct locality

June 12, 2026
This article will help finding the correct locality fee schedule.

The SPOT User Guide: Section 6 - Appeals

April 14, 2026
View this complete review of the appeal features in SPOT.

SPOT account updates

May 22, 2026
How to make changes to your existing SPOT account information using the IDM system.
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