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First Coast’s live chat

April 30, 2026
Learn more about our live chat feature.

Hospital: Additional resources

March 24, 2026
Information pertaining to inpatient and outpatient hospital resources.

Checklist: Annual wellness visit (AWV)

March 11, 2026
This checklist is intended to provide health care providers with a reference for use when responding to medical documentation requests for AWV. Health care providers retain responsibility to submit complete and accurate documentation.

Checklist: Skilled nursing facility (SNF)

April 30, 2026
This checklist is intended to provide health care providers with a reference for use when responding to additional documentation requests for Skilled Nursing Facility (SNF) services.

Submission of EDI enrollment forms

April 17, 2026
EDI enrollment forms may be submitted via email or fax.

IDM: SPOT access/password help and access issues

March 12, 2026
Where to find help needed to access SPOT, including instructions if you forget your user ID or password and how to reset your password.

Ambulance modifiers

April 28, 2026
Ambulance modifiers identify the place of origin and destination of the ambulance trip and must be included on all ambulance claims.

EDI Gateway login and password criteria

May 13, 2026
View this help document about the EDI Gateway login ID and resetting your password.

MLN Connects for September 5, 2024

April 27, 2026
This edition includes information on National Recovery Month, prior authorization for osteogenesis stimulators, new code for Kisunla drug, and more.

PE Gateway: Getting started

March 6, 2026
Read about how to get started in the Provider Enrollment Gateway.
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