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Medicare Navigator Notable Wall

April 30, 2026
Get bragging rights around the office by placing your name alongside others on our honorary Medicare Navigator Notable Wall by earning any of our digital badges.

Open meeting fact sheet

April 30, 2026
The purpose of the open meeting is to allow interested parties the opportunity to make presentations of information and offer comments related to proposed local coverage determinations (LCDs) and/or the revised portion of a proposed LCD tha…

Immunization

April 29, 2026
See this article for additional resources for mass immunizers.

‘Reasonable and necessary’ guidelines

April 30, 2026
View these guidelines regarding what it means for a service to be "reasonable and necessary."

Introducing our new and improved Medicare Navigator Program

April 30, 2026
The Medicare Navigator Program continues this April with targeted webinars highlighting Part A billing. Gain practical insights, expert guidance, and tools to help you submit Medicare claims with confidence. View upcoming webinars on Part A…

Drugs and biologicals: Self-administered drug exclusions

April 30, 2026
Self-administered drugs 

Current processing issues

April 30, 2026
A new issue was added for Part B relating to claims pending in an approved to pay location for an extended period of time.

MLN Connects for April 30, 2026

April 30, 2026
This edition includes information on required HETS action, nurses' student loan repayment, preventing claim denials for manual wheelchairs, and more.

Provide your correct PTAN when contacting provider customer service

April 30, 2026
Make sure to provide your correct PTAN in the proper format when contacting us for any claim-related inquiries. PTANs that have double zeroes as a prefix (00XXXXX) should be provided with those zeroes, followed by the remaining digits. If y…

Tools & forms

April 30, 2026
Access all of our self-service tools here.
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