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Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk will be asked to call back using the corr…
The following instructions are for entering a claim with Medicare as the secondary payer.
More information on claim entry, including screen shots of the software, is available in the
First Coast’s Secure Provider Online Tool (SPOT)
Claims submitted for a prior authorization request (PAR) that received a provisional affirmation PA decision, including any service that was part of a partially affirmed decision, must include the 14-byte unique tracking number (UTN) number…
Read this article for tips on how to prevent claim adjustment reason code (CARC) CO B9.
Physicians who certify patient eligibility for hospice services must enroll in Medicare or opt out effective for claims submitted on October 7 and after with dates of service June 3 or later.
CMS is implementing a prior authorization program for certain hospital outpatient department services for dates of service on or after July 1, 2020. Review the fax coversheet needed for submission.
Ambulance modifiers identify the place of origin and destination of the ambulance trip and must be included on all ambulance claims.
CMS has removed CPT codes 64492 and 64495 from the listing of codes requiring prior authorization. View our article to learn more about these changes.