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Requesting SPOT end user role

February 10, 2026
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.

PC-ACE User Guide: Section 10 - Exiting PC-ACE including backup/restore

January 12, 2026
To exit the PC-ACE software program  Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

The SPOT User Guide: Section 6 - Appeals

January 12, 2026
Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

Ambulatory surgical center (ASC) prior authorization request (PAR) submission guidelines

January 13, 2026
View these submission guidelines for ASC prior authorization requests.

Provider Enrollment application status tools available

January 6, 2026
Checking the status of an application? Instead of calling the Provider Enrollment Help Line, use our self-service resources to obtain application status, such as Provider Enrollment Status Tool, Provider Enrollment Gateway, or PECOS resourc…

2025 provider enrollment application fee

January 6, 2026
Review this information for details on the 2025 enrollment application fee.

The SPOT User Guide: Section 2 - Accessing SPOT

January 8, 2026
Enrollment references

Public health emergency billing guidance for skilled nursing facilities (SNFs)

January 13, 2026
CMS allows programmatic waivers for impacted states under Section 1135 of the Social Security Act (SSA) for declared emergencies.

Nursing facility E/M services

January 15, 2026
Nursing facilities include skilled nursing facilities, psychiatric residential treatment centers, and immediate care facilities for individuals with intellectual disabilities.

Documentation requirements to support medical necessity for Inpatient Rehabilitation Facility (IRF) stay

January 15, 2026
First Coast has compiled a list of questions on specific topics that are listed in the CMS IRF RCD Medical Records Review Checklist as well as the Code of Federal Regulations that providers can use as a resource to determine if their docume…
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