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Psychotherapy services

February 13, 2026
Review this article for information on billing psychotherapy services when performed with evaluation and management and prolonged services.

PC-ACE training module: Transmission

February 13, 2026
The PC-ACE Professional Training Module provides instructions necessary to set up and use the PC-ACE software.

Contacting the EDI and SPOT customer help desks

February 13, 2026
Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk will be asked to call back using the corr…

PC-ACE User Guide: Section 3 - Enter a Medicare secondary claim

February 13, 2026
The following instructions are for entering a claim with Medicare as the secondary payer.

PC-ACE User Guide: Section 2 - Claim entry

February 13, 2026
More information on claim entry, including screen shots of the software, is available in the

The SPOT User Guide: Section 1 - Introduction

February 13, 2026
First Coast’s Secure Provider Online Tool (SPOT)

Prior authorization program for certain hospital outpatient department services - claim submission guidelines

February 16, 2026
Claims submitted for a prior authorization request (PAR) that received a provisional affirmation PA decision, including any service that was part of a partially affirmed decision, must include the 14-byte unique tracking number (UTN) number…

Tips to prevent claim adjustment reason code (CARC) CO B9

February 16, 2026
Read this article for tips on how to prevent claim adjustment reason code (CARC) CO B9.

Hospice: New requirement for physicians who certify patient eligibility

February 16, 2026
Physicians who certify patient eligibility for hospice services must enroll in Medicare or opt out effective for claims submitted on October 7 and after with dates of service June 3 or later.

Prior authorization fax coversheet

February 16, 2026
CMS is implementing a prior authorization program for certain hospital outpatient department services for dates of service on or after July 1, 2020. Review the fax coversheet needed for submission.
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