Fast facts: CERT C3HUB provider website overview
The Comprehensive Error Rate Testing (CERT) review contractor maintains the C3HUB provider website containing valuable information and resources. Some of the frequently used pages and features are highlighted below.
Welcome page: Highlights the features of the C3HUB
About CERT: Provides an overview of the CERT program
Submit records to CERT: Lists methods to submit documentation to CERT
Letters and contact information: Provides the initial and subsequent additional documentation request (ADR) schedule
Claim status search: Entering the 7-digit claim identifier (CID) number provides the status of the CERT review
Additionally, you might find the following menu items useful:
- Completion status chart: Provides the completion status of the active report periods that the CERT review contractor is currently working
- CERT disaster damage administrative relief: In the event of a disaster, the CERT program grants temporary administrative relief to any affected providers and suppliers
- Attestation letters: Contains sample attestation letters
- Document request listings: Contains helpful checklists based on provider, billing type and/or service for gathering complete documentation required to support a Medicare claim
- Psychotherapy notes: Contains CMS special instructions for providing documentation for psychotherapy claims
- CERT holiday calendar: Dates the CERT review contractor will be closed
- CMS links: Links to CMS resources
- Contact us: CERT contact information