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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 11/5/2024 Location: FL, PR, USVI Business: Part A, Part B
Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Wednesday, November 6
English
Start:
1:00 p.m.
End
2:30 p.m.
Modifier of the Month: ABN Modifiers GA, GX, GY and GZ
Medicare communicates rights and protections related to financial liability and appeals to both beneficiaries and providers through advanced beneficiary notices given by providers. In this course, we'll explore when to use the Advance Beneficiary Notice of Non-coverage (ABN), Form CMS-R-131 and related modifiers GA, GX, GY, and GZ) to apply to affected claims.
1.5
Thursday, November 7
English
Start:
10:00 a.m.
End
11:00 a.m.
Medicare Preventive Services: Heart Disease
Access to preventive services help patients identify health risk factors and disease such as cardiovascular disease and provide greater opportunity for early treatment. Preventive services can keep Medicare patients as healthy as possible for as long as possible. This session will review cardiovascular disease screening, blood pressure monitoring, intensive behavior therapy, counseling to prevent tobacco use and more.
1.0
Thursday, November 7
English
Start:
1:00 p.m.
End
2:30 p.m.
Chiropractic Services: A Review of Billing, Coverage, Documentation Requirements and Improper Payment
This webinar will provide valuable information on billing, coverage, documentation guidelines and improper payment errors for Chiropractic services. We'll examine improper payment errors identified by the Comprehensive Error Rate Testing (CERT) Program and the importance of responding to documentation requests. We will conclude by sharing valuable resources and references.
1.5
Thursday, November 7
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Preventive Services: Heart Disease
Access to preventive services help patients identify health risk factors and disease such as cardiovascular disease and provide greater opportunity for early treatment. Preventive services can keep Medicare patients as healthy as possible for as long as possible. This session will review cardiovascular disease screening, blood pressure monitoring, intensive behavior therapy, counseling to prevent tobacco use and more.
1.5
Monday, November 11
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Defining Patient Eligibility and Claim Submission
Stay connected with Medicare Part B billing with our ‘Navigating the Part B Claim Process’ workshop series. This series simplifies the Part B claims process, from billing basics through post payment claim correction activities. This webinar will review how to screen Medicare beneficiary eligibility, determine primary and secondary insurance payers and submit claims. We’ll also cover best practices in identifying code selection, Medicare coverage and self-service resources.
1.5
Tuesday, November 12
English
Start:
10:00 a.m.
End
11:00 a.m.
SPOT Series: Eligibility and the MBI Look-up Tool
SPOT is our free, secure internet portal available for use by our JN providers, facilities, billing services, clearinghouses and support staff. During this webinar, we will demonstrate the patient eligibility feature that allows you to view deductible information, Medicare Secondary Payer information, home health and hospice periods as well as demonstrate how to use the Medicare Beneficiary Identifier MBI look-up tool.
1.0
Tuesday, November 12
Spanish
Start:
11:00 a.m.
End
12:30 p.m.
Billing Guidance for Radiology Services and Diagnostic Procedures
This course will provide billing guidance for radiology services and diagnostic procedures. We will review the professional and technical component indicators, modifiers, place of service requirements and the multiple procedure payment reduction. We will conclude with a review of orders and purpose documentation requirements.
1.5
Tuesday, November 12
Spanish
Start:
1:00 p.m.
End
2:00 p.m.
SPOT Series: Eligibility and the MBI Look-up Tool
SPOT is our free, secure internet portal available for use by our JN providers, facilities, billing services, clearinghouses and support staff. During this webinar, we will demonstrate the patient eligibility feature that allows you to view deductible information, Medicare Secondary Payer information, home health and hospice periods as well as demonstrate how to use the Medicare Beneficiary Identifier MBI lookup-tool.
1.0
Tuesday, November 12
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Ensuring Billing Compliance
Stay connected with Medicare Part B billing with our ‘Navigating the Part B Claim Process’ workshop series. This series simplifies the Part B claims process, from basic billing through adjudication. This webinar will review the claims editing process, including National Correct Coding Initiative (NCCI), Procedure-to-Procedure (PTP) editing, Add-on Codes (AOCs) and Medically Unlikely Edits (MUEs).
1.5
Wednesday, November 13
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Reviewing Stages of the Part B Claims Process
Stay connected with Medicare Part B billing with our ‘Navigating the Part B Claim Process’ workshop series. This series simplifies the Part B claims process, from billing basics through post payment claim correction activities. This webinar will examine the Part B claims process once a claim is filed, including how to submit supplemental documentation, and identify claim status and processing outcomes. We’ll demonstrate self-service tools and how to successfully use these resources to monitor claims processing outcomes to reconcile patient accounts.
1.5
Wednesday, November 13
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Compliance: Using Third-Party Vendors, Agencies, and Outsourced Companies
It is vital our providers know exactly who is handling your claims and what they are doing with your information. First Coast developed this third-party biller compliance training to assist you in identifying inappropriate third-party billing activities, define your provider legal responsibilities and help identify vulnerabilities your practice may have to protect you and your patients' health information.
1.5
Thursday, November 14
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Steps to Part B Claim Submission - Step 4: Documentation and expectations
Stay connected with Part B Medicare billing by attending our Steps to Part B Claim Submission workshop series. This series simplifies billing Part B services into easy preparatory steps.
During this webinar, we'll review:
-Steps to take once a claim has been filed
-Verifying claim status and expectations
-Demonstrating self-service tools and resources.
1.5
Thursday, November 14
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Understanding the Redetermination and Clerical Error Reopening Process
Stay connected with Medicare Part B billing with our ‘Navigating the Part B Claim Process" workshop series. This series simplifies the Part B claims process, from billing basics through post payment claim correction activities. This webinar will provide an overview of the Part B appeals and clerical error reopening processes, including the levels of appeal, submission timeframes, appealable and non-appealable claims, and how to determine the status of an appeal.
1.5
Thursday, November 14
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Secondary Payer (MSP) Series: Preparing and Submitting Part B Claims
This Part B provider course in our Medicare Secondary Payer (MSP) series will provide a brief overview of the MSP program provisions and outline how to identify patient eligibility. We will progress to step-by-step guidance on claim completion and submission and conclude with interactive billing scenarios.
1.5
Friday, November 15
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: A Guide to Repaying Part B Medicare
Stay connected with Medicare Part B billing with our ‘Navigating the Part B Claim Process’ workshop series. This series simplifies the Part B claims process, from billing basics through post payment claim correction activities. During this webinar, we'll examine differences between solicited and unsolicited overpayments and outline the recoupment process. We'll demonstrate how to submit voluntary refunds, request immediate offsets or extended repayment schedules, and identify self-service tools to access the repayment process.
1.5
Monday, November 18
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Secondary Payer (MSP) Series: Preparing and Submitting Part A Claims
This Part A provider webinar in our Medicare Secondary Payer (MSP) series will begin with a brief overview of the MSP program provisions and how to identify patient eligibility. We will progress to step-by-step guidance on claim completion and submission and conclude with interactive billing scenarios.
1.5
Monday, November 18
Spanish
Start:
1:00 p.m.
End
2:00 p.m.
Modifier of the month: ABN modifiers GA, GY, GZ and GZ
Medicare communicates rights and protections related to financial liability and appeals to both beneficiaries and providers through advanced beneficiary notices given by providers. In this course, we'll explore when to use the Advance Beneficiary Notice of Non-coverage (ABN), Form CMS-R-131 and related modifiers GA, GX, GY, and GZ to apply to affected claims
1.0
Tuesday, November 19
English
Start:
10:00 a.m.
End
11:00 a.m.
StayConnected: Acupuncture and Chronic Pain Management and Treatment Services
Stay connected with the Medicare Pain Management Series. Medicare covers a variety of chronic pain management (CPM) interventions and treatments in support of promoting non-opioid pharmacological patient care. During this webinar, we will highlight Medicare coverage of acupuncture for chronic lower back pain and review chronic pain management (CPM) multimodal pain care.
1.0
Tuesday, November 19
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Trigger Point and Epidural Joint Injections for Pain Management
Stay connected with the Medicare Pain Management series. This session will provide an overview of trigger point injections and epidural steroid injections for pain management intervention. We will review the coverage guidance, covered indications, limitations, provider qualifications, utilization guidelines and purposeful documentation requirements for these injections. We will also provide information concerning medical review findings and provide guidance and best practice to prevent them.
1.5
Wednesday, November 20
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Anesthesia Billing and Documentation Guidance
Stay connected with the Medicare Pain Management series. This event will provide an overview of anesthesia coverage, billing and purposeful documentation guidelines. We will review various billing scenarios, anesthesia modifiers, medical direction of concurrent cases requirements, calculation of time units, Monitored Anesthesia Care (MAC) and improper payment and documentation errors.
1.5
Wednesday, November 20
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Secondary Payer (MSP) Series: Part B Claim Errors and Other MSP Situations
This Part B provider course in our Medicare secondary payer (MSP) series will provide an overview on common MSP errors and resolutions. We will outline ongoing responsibility for medicals, Workers’ Compensation and Medicare Set-Aside Arrangement. We will review MSP resources and self-service tools available.
1.5
Thursday, November 21
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Facet Joint Interventions
Stay Connected with the Medicare Pain Management series. During this webinar, we will review Medicare guidelines for facet joint intervention, including coverage guidance, covered indications, limitations, provider qualifications, billing and coding, and purposeful documentation requirements. We'll also highlight how prior authorization is currently in effect for these services when provided in a hospital outpatient department setting.
1.5
Thursday, November 21
Spanish
Start:
1:00 p.m.
End
2:00 p.m.
Chiropractic Services: A Review of Billing, Coverage, Documentation Requirements and Improper Payment
This webinar will provide valuable information on billing, coverage, documentation guidelines and improper payment errors for Chiropractic services. We'll examine improper payment errors identified by the Comprehensive Error Rate Testing (CERT) Program and the importance of responding to documentation requests. We will conclude by sharing valuable resources and references.
1.0
Thursday, November 21
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Education Spotlight: The Comprehensive Error Rate Testing (CERT) Program
Improper payment rates identified by the Comprehensive Error Rate Testing (CERT) program are used by CMS to calculate the national and MAC improper payment rate. During this education spotlight webinar, we’ll outline the CERT review process, current topics under review, and discuss the importance of responding to documentation requests.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.