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Last Modified: 11/18/2024 Location: FL, PR, USVI Business: Part A, Part B
Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Tuesday, November 19
English
Start:
10:00 a.m.
End
11:00 a.m.
StayConnected: Acupuncture and Chronic Pain Management and Treatment Services
Stay connected with the Medicare Pain Management Series. Medicare covers a variety of chronic pain management (CPM) interventions and treatments in support of promoting non-opioid pharmacological patient care. During this webinar, we will highlight Medicare coverage of acupuncture for chronic lower back pain and review chronic pain management (CPM) multimodal pain care.
1.0
Tuesday, November 19
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Trigger Point and Epidural Joint Injections for Pain Management
Stay connected with the Medicare Pain Management series. This session will provide an overview of trigger point injections and epidural steroid injections for pain management intervention. We will review the coverage guidance, covered indications, limitations, provider qualifications, utilization guidelines and purposeful documentation requirements for these injections. We will also provide information concerning medical review findings and provide guidance and best practice to prevent them.
1.5
Wednesday, November 20
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Anesthesia Billing and Documentation Guidance
Stay connected with the Medicare Pain Management series. This event will provide an overview of anesthesia coverage, billing and purposeful documentation guidelines. We will review various billing scenarios, anesthesia modifiers, medical direction of concurrent cases requirements, calculation of time units, Monitored Anesthesia Care (MAC) and improper payment and documentation errors.
1.5
Wednesday, November 20
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Secondary Payer (MSP) Series: Part B Claim Errors and Other MSP Situations
This Part B provider course in our Medicare secondary payer (MSP) series will provide an overview on common MSP errors and resolutions. We will outline ongoing responsibility for medicals, Workers’ Compensation and Medicare Set-Aside Arrangement. We will review MSP resources and self-service tools available.
1.5
Thursday, November 21
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Facet Joint Interventions
Stay Connected with the Medicare Pain Management series. During this webinar, we will review Medicare guidelines for facet joint intervention, including coverage guidance, covered indications, limitations, provider qualifications, billing and coding, and purposeful documentation requirements. We'll also highlight how prior authorization is currently in effect for these services when provided in a hospital outpatient department setting.
1.5
Thursday, November 21
Spanish
Start:
1:00 p.m.
End
2:00 p.m.
Chiropractic Services: A Review of Billing, Coverage, Documentation Requirements and Improper Payment
This webinar will provide valuable information on billing, coverage, documentation guidelines and improper payment errors for Chiropractic services. We'll examine improper payment errors identified by the Comprehensive Error Rate Testing (CERT) Program and the importance of responding to documentation requests. We will conclude by sharing valuable resources and references.
1.0
Thursday, November 21
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Education Spotlight: The Comprehensive Error Rate Testing (CERT) Program
Improper payment rates identified by the Comprehensive Error Rate Testing (CERT) program are used by CMS to calculate the national and MAC improper payment rate. During this education spotlight webinar, we’ll outline the CERT review process, current topics under review, and discuss the importance of responding to documentation requests.
1.5
Monday, December 2
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Medicare Program Fundamentals
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Start your journey on the New Provider Roadmap and join our presentation to learn about the fundamentals of the Medicare Program from the provider's perspective. This webinar will explore the basics of Medicare, covered and non-covered services, benefit eligibility, deductibles and Medicare reimbursement.
1.5
Monday, December 2
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Enrolling in Electronic Billing
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Learn about the endless advantages of electronic billing and let us guide you through starting the enrollment process today. This webinar will explore electronic billing benefits, products and services, enrollment forms, common enrollment scenarios and resources.
1.5
Tuesday, December 3
English
Start:
10:00 a.m.
End
11:30 a.m.
End Stage Renal Disease (ESRD) Services Billing and Documentation Guidance
This webinar will provide an overview of the End Stage Renal Disease (ESRD) Medicare benefit. We will review the Part A and B provider's role in compliance, including meeting purposeful documentation requirements and avoiding improper billing errors commonly identified by the Comprehensive Error Rate Testing (CERT) program and Targeted Probe and Educate (TPE) reviews.
1.5
Tuesday, December 3
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Get Started with Part A Medicare Billing
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. A key factor in becoming a successful provider and biller is to know how to complete and submit Medicare Part A claims. The webinar will continue traveling the New Provider Roadmap by exploring how to get started with claim submission, claim submission guidelines, form locator on the CMS-1450/UB-04 claim form and helpful self-service tools.
1.5
Wednesday, December 4
English
Start:
11:00 a.m.
End
12:30 p.m.
Repetitive Scheduled Non-Emergent Ambulance Transports (RSNAT) Prior Authorization Requirements
This webinar is for Part B ambulance suppliers enrolled as an independent ambulance supplier that bills for repetitive scheduled non-emergent ambulance transports. Under prior authorization, the supplier submits the prior authorization request and supportive medical documentation to the Medicare Administrative Contractor (MAC) and receives an affirmed or non-affirmed decision prior to rendering the service. Prior authorization helps ensure that applicable coverage, payment and coding rules are met before services are rendered. This webinar will review the ambulance benefit policy, submission requirements, documentation guidelines, and end with an overview of common avoidable reasons providers receive a non-affirmed decision.
1.5
Wednesday, December 4
English
Start:
1:00 p.m.
End
2:30 p.m.
Cardiology Non-Emergent Outpatient Stress Testing
This session will examine the noninvasive testing in the outpatient setting to assess for coronary artery disease (CAD) and left ventricular (LV) dysfunction by utilizing conventional exercise stress testing without imaging or by utilizing exercise or pharmacologic stress testing with imaging. We will review coverage, reasonable and necessary indications, limitations and provider qualifications for this procedure.
1.5
Wednesday, December 4
English
Start:
2:30 p.m.
End
4:00 p.m.
StayConnected: Get Started with Part B Medicare Billing
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. A key factor in becoming a successful provider and biller is to know how to complete and submit Medicare Part B claims. The webinar will continue traveling the New Provider Roadmap by exploring how to get started with claim submission, claim submission guidelines, fields on the CMS-1500 claim form and helpful self-service tools.
1.5
Thursday, December 5
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Care Management Services
According to a report from the Centers for Disease Control and Prevention (CDC), Americans living with chronic physical and mental health conditions account for 90% of the billions the U.S. spends each year on healthcare. Appropriate care management can help healthcare organizations lower those costs, while improving care quality and efficiency. The goal of care management is, first and foremost, to improve patients' health. During this webinar we will shared information about what is care management, billing and coding and how to document these non-face-to-face services.
1.5
Thursday, December 5
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: How to Appeal a Part B Medicare Decision
Stay connected with Medicare updates and requirements by attending the New Provider Roadmap Workshop series. Discover options available to providers when they disagree with Medicare's claim decision. This webinar will explore:
Appeals overview
Levels of appeals
Redetermination process
Methods to submit an appeal
Self-service tools
1.5
Thursday, December 5
English
Start:
2:30 p.m.
End
4:00 p.m.
StayConnected: How to Appeal a Part A Medicare Claim Decision
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Discover options available to providers when they disagree with Medicare's claim decision. This webinar will continue through the New Provider Roadmap by conducting an appeals overview, levels of appeals, redetermination process, methods to submit an appeal and self-service tools.
1.5
Friday, December 6
Spanish
Start:
10:00 a.m.
End
11:00 a.m.
Compliance Program Guidance
If you’re a Part A or Part B Medicare provider, including billing or compliance representatives, this webinar is for you. During this webinar, we will share the multifaceted components of a compliance program. We’ll review the seven elements of an effective compliance program, as well as how to develop, implement, and monitor an effective compliance program. We’ll also share tools to improve your billing and reduce claim denials.
1.0
Friday, December 6
English
Start:
11:00 a.m.
End
12:30 p.m.
Successfully Complete Your Medicare Revalidation
Revalidation of your enrollment record to ensure it reflects the most current information is a requirement for compliance in the Medicare program. This webinar will provide an overview of the provider enrollment revalidation process, including how to identify revalidation due dates, how to complete and submit a revalidation application, and how to monitor the processing status of the application once submitted. We will review the new "stay of enrollment" status imposed on providers if the requirement to revalidate is not completed in its entirety. We will also review the requirements for the new Skilled Nursing Facilities (SNF) attachment that is a part of the updated CMS-855A application.
1.5
Friday, December 6
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: How to Appeal a Part B Medicare Claim Decision
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Discover options available to providers when they disagree with Medicare's claim decision. This webinar will continue traveling the New Provider Roadmap by conducting an appeals overview, levels of appeals, redetermination process, methods to submit an appeal and self-service tools.
1.5
Tuesday, December 10
English
Start:
2:00 p.m.
End
3:30 p.m.
Updates for the Hospital Outpatient Department (OPD) Prior Authorization (PA) Program
This webinar will review the prior authorization (PA) program for hospital outpatient department (OPD) services. Under prior authorization, the provider submits the prior authorization request (PAR) and supportive medical documentation to the Medicare Administrative Contractor (MAC) and receives an affirmed or non-affirmed decision prior to rendering the service. As a condition of payment, a PAR is required for the following hospital OPD services: blepharoplasty, blepharoptosis repair, and brow ptosis repairs; botulinum toxin injections; panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; rhinoplasty and related services; vein ablation and related services; cervical fusion with disc removal, implanted spinal neurostimulators, and facet joint interventions. This webinar will review the PAR process review decision timeframes, common avoidable reasons for non-affirmations and documentation guidelines highlighting cervical fusion with disc removal and facet joint interventions. Members of our PA team will be available for your questions relating to the PA program.
 
Wednesday, December 11
English
Start:
1:00 p.m.
End
2:30 p.m.
Modifier of the Month: Fundamentals of Global Surgery - Part 1
During this two-part series, you'll discover the global surgery concept, as well as the correct use of modifiers for visits and other procedures within the global surgical period. We'll examine the basics of global surgery and explore evaluation and management modifiers (24, 25, 57 and FT) while demonstrating how to appropriately apply these modifiers, as we guide you through billing scenarios and reimbursement methodologies for surgical situations.
1.5
Wednesday, December 11
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Modifier of the month: Global surgery and procedure modifiers
During this webinar you'll discover the global surgery concept, as well as the basics of post-operative procedure modifiers, bilateral procedures and share services while demonstrating scenarios to appropriately apply these modifiers, guiding you through billing and reimbursement methodologies for various surgical situations.
1.5
Thursday, December 12
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Mastering the Basics of the Provider Enrollment Process
This webinar will review the basic information needed to enroll with Medicare. We will examine the different submission methods you can utilize to submit your Provider Enrollment applications. The webinar will conclude by highlighting the revalidation process that is required for all providers/suppliers who are enrolled with Medicare.
1.5
Thursday, December 12
English
Start:
10:00 a.m.
End
11:30 a.m.
Skilled Nursing Facility (SNF) Series: Consolidated Billing
This webinar in our Skilled Nursing Facility (SNF) series is designed to educate Medicare providers on SNF consolidated billing (CB). We will discuss the inclusions and exclusions with an explanation of the major categories. We will review the annual coding files and highlight tips for successful billing. We will conclude with SNF CB scenarios and examine the resources available.
1.5
Thursday, December 12
English
Start:
1:00 p.m.
End
2:30 p.m.
Preparing For a Healthy Future
Prepare your patients for the future by understanding which preventive services may have been part of their past. Utilize SPOT which is our free, secure internet portal available for use by our providers, facilities, billing services, clearinghouses and support staff. This webinar will review some available preventive services, the next eligible date for a patient, and provide an overview of the portal including eligibility and how it is used when billing for preventive services.
1.5
Friday, December 13
English
Start:
10:00 a.m.
End
11:30 a.m.
Modifier of the Month: Fundamentals of Global Surgery Surgical Modifiers - Part 2
During this two-part series, you'll discover the global surgery concept, as well as the correct use of modifiers for visits and other procedures within the global surgical period. We'll examine the basics of post-operative and surgical modifiers (54, 55, 58, 78, 79, 50, and LT/RT,) while demonstrating scenarios to appropriately apply these modifiers, guiding you through billing scenarios and reimbursement methodologies for various surgical situations.
1.5
Tuesday, December 17
English
Start:
10:00 a.m.
End
11:30 a.m.
Evaluation and Management Services: The Basics
This webinar is designed to provide resources for understanding E/M coding and locating the requirements for Medicare. In addition, we'll provide an overview of recent E/M revisions finalized for 2025. This self-help course will assist you in locating readily available information on our E/M Center.
1.5
Tuesday, December 17
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Opioid Use Disorder, Screening and Treatment
The United States is in the midst of a national opioid crisis with substantial health, economic, and societal costs. Opioid and substance use disorders (OUDs/SUDs) continue to be a vital issue in our society. During this webinar, we'll provide valuable information and guidance regarding OUD and SUD treatment services, Preventive screening for alcohol misuse, Screening, brief intervention, and referral to treatment (SBIRT) services and Opioid treatment programs (OTPs).
1.5
Tuesday, December 17
English
Start:
12:00 p.m.
End
1:00 p.m.
A/B MAC Collaborative Lower Limb Orthoses Webinar
This is your opportunity to hear directly from the Medicare contractors regarding Medicare’s criteria necessary for the coverage of lower limb orthoses. Representatives from all four DME MAC jurisdictions will join the Part A/B education staff to explain what is required in the medical records, orders, and related documentation to support the coverage. Plenty of time will be allowed for questions during this webinar so we hope you will join the Medicare Administrative Contractors on December 17, 2024, for this valuable education opportunity.
0.0
Tuesday, December 17
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Updates for the Hospital Outpatient Department (OPD) Prior Authorization (PA) Program
This webinar will review prior authorization (PA) program for hospital outpatient department (OPD) services updates and changes including the new service facet joint interventions. As a condition of payment, a PAR is required for the following hospital OPD services: blepharoplasty, blepharoptosis repair, and brow ptosis repairs; botulinum toxin injections; panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services including the revision to the LCD for facet joint interventions. We will review the PA process and the services requiring PA including documentation requirements.
1.5
Wednesday, December 18
English
Start:
10:00 a.m.
End
11:30 a.m.
Overview of Medicare Coverage and Guidelines for Ophthalmology Services
This webinar will provide an overview of the Medicare benefit category related to vision services. We will review ophthalmology services and discuss related National Coverage Determinations (NCD), Local Coverage Determinations (LCD), and related Internet Only Manual (IOM) guidelines. We will conclude with on overview of Medicare resources to assist with navigating to and identifying beneficial resources and self-help tools.
1.5
Wednesday, December 18
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Preparing Your Patients for a Healthy Future
Prepare your patients for the future, by understanding which preventive services may have been part of their past. Utilize SPOT, which is our free, secure internet portal available for use by our providers, facilities, billing services, clearinghouses and support staff. This webinar will review some available preventive services, the next eligible date for a patient, and provide an overview of the portal, including eligibility and how it is used when billing for preventive services.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.