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Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Monday, February 24
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Opioid Use Disorder (OUD) Screening and Treatment
The United States is in the midst of a national opioid crisis with substantial health, economic, and societal costs. Opioid and substance use disorders (OUDs/SUDs) continue to be a vital issue in our society. During this webinar, we'll provide valuable information and guidance regarding OUD and SUD treatment services, preventive screening for alcohol misuse screening, brief intervention, and referral to treatment (SBIRT) services and opioid treatment programs (OTPs).
1.5
Tuesday, February 25
English
Start:
10:00 a.m.
End
11:30 a.m.
Intensive Outpatient Program (IOP) Coverage and Billing Requirements
Since 2024, Medicare coverage and payment for intensive outpatient program (IOP) services are available for individuals with mental health conditions (including substance use disorders). This course will provide an overview of IOP service coverage criteria and review IOP billing guidelines for services furnished in approved settings. We will review documentation requirements and provide helpful resources related to IOP coverage and billing.
1.5
Wednesday, February 26
English
Start:
10:00 a.m.
End
11:30 a.m.
Opioid Use Disorder (OUD) Screening and Treatment
The United States is in the midst of a national opioid crisis with substantial health, economic, and societal costs. Opioid and substance use disorders (OUDs/SUDs) continue to be a vital issue in our society. During this webinar, we'll provide valuable information and guidance regarding OUD and SUD treatment services, screening, brief intervention, and referral to treatment (SBIRT), preventive screening for alcohol misuse, and opioid treatment programs (OTPs).
1.5
Tuesday, March 4
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Coverage for Dental Services
Medicare provides coverage for dental services inextricably linked to other covered medical services. We will outline the provider enrollment process, claim submission guidelines, coverage and documentation requirements and various resources. Dentists and other medical professionals rendering and referring dental services to Medicare patients are encouraged to attend.
1.5
Wednesday, March 5
English
Start:
10:00 a.m.
End
11:30 a.m.
Modifier of the Month: Modifiers 59 vs. XE, XS, XP and XU
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. For non-evaluation and management services, modifiers 59 and X (E, S, U, P) are used to identify distinct procedures or services not normally reported together when performed on the same day. During this webinar, we will define each modifier, explore common scenarios for use and review applicable supporting documentation requirements.
1.5
Thursday, March 6
English
Start:
10:00 a.m.
End
11:30 a.m.
Compliant Billing for Laboratory Services
Laboratory services are one of the most frequently audited by a variety of program integrity contractors. Join us as we review laboratory service ordering requirements, documentation to support the order, Clinical Laboratory Improvements Amendment (CLIA), and resources to help mitigate improper payment errors.
1.5
Thursday, March 6
English
Start:
1:00 p.m.
End
2:00 p.m.
Medicare Navigator Medicare Secondary Payer (MSP): Fundamentals
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. Our first webinar of the series will provide an overview of the MSP provisions and define various types of common coverage situations.
1.0
Tuesday, March 11
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Behavioral Health Services
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. This webinar will review three important Medicare-covered behavioral health services that may improve patient outcomes: behavioral health integration (BHI), psychotherapy for crisis, and opioid use disorder (SUD) screening and treatment. We will outline billing and coverage requirements for these service types as well as review recent updates addressed with the 2025 Final Rule.
1.5
Tuesday, March 11
English
Start:
1:00 p.m.
End
2:00 p.m.
StayConnected: Understanding Behavioral Health Integration (BHI) Services
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. This webinar will define behavioral health integration (BHI) service guidelines and billing requirements. We will review the various roles of care team members and identify valuable resources and references.
1.0
Tuesday, March 11
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Navigator Part A Claims: A Guide to Preparing for Claim Submission
The Medicare Navigator Part A Claims series supports institutional providers billing on the CMS-1450/UB-04 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. During this webinar, we will provide an overview of the Part A Medicare program and highlight important pre-claim submission steps, including verifying patient eligibility, billing compliance and Medicare coverage.
1.5
Wednesday, March 12
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Psychiatric Services
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. This webinar will provide an overview of psychiatric services including diagnostic evaluations, psychological and neuropsychological testing, psychotherapy, family and group therapy and behavioral health integration (BHI) services. We'll identify who can provide these services, explore medical necessity and documentation requirements, and review recently identified improper payment errors while highlighting best practices to avoid them.
1.5
Wednesday, March 12
English
Start:
1:00 p.m.
End
2:00 p.m.
StayConnected: Psychotherapy for Patients in Crisis
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. Patients in high distress with life-threatening, complex problems requiring immediate attention are eligible for psychotherapy for crisis services. Through urgent assessment and mental status examination, these services can help reduce a patient’s mental health crisis (including substance use disorder) to help determine an appropriate plan of care. This webinar will provide an overview of these crucial services and offer valuable resources.
1.0
Wednesday, March 12
Spanish
Start:
1:00 p.m.
End
2:00 p.m.
Modifier of the month: NCCI Modifiers 59, XE, XP, XS and XU
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. For non-evaluation and management services, modifiers 59 and X (E, S, U, P) are used to identify distinct procedures or services not normally reported together when performed on the same day. During this webinar, we will define each modifier, explore common scenarios for use and review applicable supporting documentation requirements.
1.0
Thursday, March 13
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Substance Use Disorders and Treatment
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. The Centers for Medicare & Medicaid Services (CMS) continues to combat the opioid epidemic through the promotion of safe and responsible pain management options. This webinar will provide valuable guidance regarding treatment options for opioid use disorders (OUD) and substance use disorders (SUD), preventive and screening services, and opioid treatment programs (OTPs).
1.5
Monday, March 17
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Getting Started with Medicare
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our first event will introduce the Medicare program and contractors, enrollment options, beneficiary eligibility, coverage policies and reimbursement methods.
1.5
Tuesday, March 18
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Enrolling in Electronic Billing
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. This webinar will highlight the benefits of billing electronically and review the various electronic billing options available. We will conclude with an overview of the necessary steps to enroll as an electronic biller.
1.5
Wednesday, March 19
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Billing Part B Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part B professional services, fields on the CMS-1500 claim form (or electronic equivalent) and claims processing expectations.
1.5
Thursday, March 20
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Billing Part A Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part A institutional services, fields on the CMS-1450/UB-04 claim form (or electronic equivalent) and claims processing expectations.
1.5
Friday, March 21
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Appealing and Correcting Claims
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. The last event in our series will review options available to providers when they disagree with Medicare's claim decision or discover an error with a prior claim submission.
1.5
Monday, March 24
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Getting Started with Medicare
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our first event will introduce the Medicare program and contractors, enrollment options, beneficiary eligibility, coverage policies and reimbursement methods.
1.5
Tuesday, March 25
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Part B Claims: Patient Eligibility and Claim Submission Requirements
The Medicare Navigator Part B Claims series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will review how to screen Medicare beneficiary eligibility using self-service tools. We'll also review the Medicare claim submission requirements and how to monitor claims processing outcomes to reconcile patient accounts.
1.5
Tuesday, March 25
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Enrolling in Electronic Billing
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. This webinar will highlight the benefits of billing electronically and review the various electronic billing options available. We will conclude with an overview of the necessary steps to enroll as an electronic biller.
1.5
Wednesday, March 26
English
Start:
9:00 a.m.
End
10:30 a.m.
Skin Substitute Grafts/Cellular and Tissue-Based Products for the Treatment of Diabetic Foot Ulcers and Venous Leg Ulcers
This course will review local coverage determination titled skin substitute grafts/cellular and tissue-based products L35041 (Novitas), L36377 (First Coast) for the treatment of diabetic foot ulcers and venous leg ulcers in the Medicare population. It was developed to be consistent with current evidence. We will review coverage guidance, limitations, billing and coding guidelines.
1.5
Wednesday, March 26
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Billing Part B Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part B professional services, fields on the CMS-1500 claim form (or electronic equivalent) and claims processing expectations.
1.5
Thursday, March 27
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Billing Part A Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part A institutional services, fields on the CMS-1450/UB-04 claim form (or electronic equivalent) and claims processing expectations.
1.5
Thursday, March 27
English
Start:
2:00 p.m.
End
3:00 p.m.
A/B DME Collaborative Urological Supplies
This is a collaborative event with the Durable Medical Equipment (DME) Medicare Administrative Contractors (MAC) regarding Medicare’s criteria and coverage of urological supplies. Representatives from all four DME MAC jurisdictions will review what is required in the medical records, orders, and related documentation to support coverage.
0.0
Friday, March 28
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Appealing and Correcting Claims
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. The last event in our series will review options available to providers when they disagree with Medicare's claim decision or discover an error with a prior claim submission.
1.5
Monday, March 31
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Navigator Part A Claims: A Guide to Hospital Outpatient Services
The Medicare Navigator Part A Claims series supports institutional providers billing on the CMS-1450/UB-04 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will provide an overview of billing requirements for Part A acute hospital outpatient coverage services. We will address various billing scenarios including repetitive and observation services, duplicate billing, claim overlaps, the three-day payment window, and inpatient only services.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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