Provide the information required in the form below to request a reload of your ERA.
Note: This page should only be used by trading partners who are directly submitting through the EDI Gateway and using their own submitter number. If you are receiving your ERAs through a clearinghouse or billing service, please contact your vendor for any ERA reload requests.
Only ERAs received on or after September 10, 2021, can be reloaded through this process. For prior dates, please contact the EDI Help Desk.
Remittance advice information is also available electronically through SPOT. For more information, including registration, visit our SPOT page.
The Login ID was sent to your office via the U.S. Postal Service. If you no longer have access to that information, you will need to contact First Coast EDI Department and request a copy of the letter that contains your Login ID.
Click here for additional information about your Login ID.
Please contact the EDI Help Desk, if you need more information.