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Last Modified: 3/9/2018 Location: FL, PR, USVI Business: Part A, Part B

EIDM: View/Modify ‘My Profile’ FAQ

Q: How do I view my EIDM profile? What information may be modified?
A: Your EIDM account profile contains information about you. You may view and make to changes to your personal information through the My Profile section of the EIDM website.

EIDM Account: View My Profile

1. Navigate to CMS’ EIDM portal: https://portal.cms.gov external link
EIDM home
2. Enter EIDM User ID and Password
3. Choose MFA device
EIDM MFA code
4. Click Send MFA code and enter it once you have received it.
Send MFA code
5. Check to agree to Terms and Conditions
View my profile
6. Select My Profile from the My Portal menu
If you would like to make changes to your EIDM profile, select the option you wish to change in the left-navigation menu, Manage Profile.

Change Profile

Here you can change various fields, including name, date of birth, email address, phone number and address. Make changes, then click Submit
Change my profile

Change Password

Enter your old password, new password, confirm new password, then click Submit.
Change password

Change Security Questions

To change your security questions, first enter your User ID and password and click Next.
Change security questions
Then, enter your security questions and answers and click Submit.
Change security questions

Remove MFA

Choose the device you would like to remove, then click Send Code.
Once you receive your security code, enter it in and click Remove Device.
Remove MFA device
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.