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Last Modified: 8/6/2018 Location: FL, PR, USVI Business: Part A

Providers that do not belong on the pick list FAQ

Q. I have access to the provider statistical and reimbursement report (PS&R) system but I am seeing providers on my pick list that do not belong to my organization. Whom do I contact to correct this problem?
A: If the pick list in question is the user organization selection screen which appears immediately after logging into PS&R, you should contact the external user services (EUS) help desk.
The EUS help desk contact information:
Toll-Free Telephone: 1-866-484-8049 (Monday-Friday, 7:00 a.m.-7:00 p.m. eastern time [ET])
TTY/TDD: 1-866-523-4759 (Monday-Friday, 7:00 a.m.-7:00 p.m. ET)
Email: EUSSupport@cgi.com
Website: https://eus.custhelp.com/ external link
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.