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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 10/21/2022 Location: FL, PR, USVI Business: Part A, Part B

How to join a First Coast webinar FAQ

Q: How do I join a First Coast webinar or online seminar (i.e., WebEx session)?
A: After registering for a First Coast webinar, you will need to join the webinar five minutes before it is scheduled to begin. Although First Coast’s webinars are hosted on the WebEx site, the webinar may only be joined through the First Coast University.external link To learn more, follow the instructions listed below.


1. On the day of the event, log in to First Coast University external link.
2. On the My Dashboard landing page, select My Courses.
3. Click the Start button for the registered webcast.
4. Five minutes before the webinar is scheduled to begin, scroll down to the WebEx Sessions box. Select the activity name.
5. Once the WebEx window opens, you will be prompted to enter a telephone number: Enter the number of the telephone line you wish to use to listen to the webinar. Click the Connect button, and WebEx will call you back on that line.Audio connection window
6. When prompted by WebEx recording, press the “1” key on your telephone keypad to join the First Coast webinar. If the webinar has not started, you will hear hold music until the host begins the webinar.
Note: Please place your telephone line on mute. However, please do not place your telephone line on hold.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.