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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 2/26/2021 Location: FL, PR, USVI Business: Part A, Part B

Applications with incomplete information

Q: What happens to my application if it is submitted and is found to be incomplete?
A: When an incomplete application is submitted or is missing documents, the provider enrollment specialist will send a letter, send a fax or contact you by telephone outlining the missing information or attachment(s). For missing information on the CMS-855 application, the corrected sections of the application along with a new certification statement must be signed by an authorized official. This information can be faxed back to us since we have your original signature on file. If we are only missing supporting documentation the provider does not need to submit a new certification. You are only required to fax us copies of the missing documentation (e.g., copy of your IRS CP-575 form).
Source: CMS internet-only manual, publication 100-08, chapter 15 external pdf file
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.