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Last Modified: 11/3/2018 Location: FL, PR, USVI Business: Part A, Part B

What is Remote Identity Proofing FAQ

Q: What is Remote Identity Proofing (RIDP)?
A: RIDP is the process of validating sufficient information about you (e.g., demographic information, and other indicators) to uniquely identify you as the individual who seeks to establish an Enterprise Identity Management (EIDM) account with the Centers for Medicare & Medicaid Services (CMS) for accessing SPOT.
RIDP is a required service for all prospective account holders seeking access to SPOT, First Coast Service Options' Inc. secure provider online tool. Only those account applicants who have not previously completed the RIDP process with CMS will have to submit their information for verification.
You may have already encountered RIDP through interactions with banks, credit reporting agencies, and shipping companies. The Experian identity verification service is used by CMS to confirm your identity when you need to access a protected CMS Application.
When you log in to the CMS Enterprise Portal external link and request access to SPOT, you will be prompted to RIDP if you have not been previously identity proofed to the level of assurance required by the CMS Enterprise Portal. You will be asked to provide a set of core credentials, which include:
Full legal name
Social Security number
Date of birth
Current residential address
Personal phone number
Most applicants are able to complete the ID proofing process in five minutes or less. If you encounter problems with RIDP, you will be asked to contact Experian Support Services via phone to resolve any issues.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.