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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 2/18/2021 Location: FL, PR, USVI Business: Part A, Part B

ADR response time FAQ

Q. How long do I have to respond to an additional documentation request (ADR)?
A. Providers and suppliers have 45 calendar days to respond to an ADR from First Coast. Failure to respond within 45 calendar days will result in denial of the claim(s) related to the ADR on day 46.
Source: CMS IOM Pub 100-08, Chapter 3, section 3.2.3.3 external pdf file
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.