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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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SPOT News

Modified: 4/8/2024
This page provides system status, regular maintenance times and any additional scheduled maintenance times.
Modified: 3/5/2024
The Centers for Medicare & Medicaid Services' (CMS) data security standards require SPOT users to log into the application at least every 30 days to maintain access.
Modified: 3/4/2024
Please view these urgent reminders that apply to all SPOT approvers.
Modified: 3/4/2024
Please view these urgent reminders that apply to all SPOT users.
Modified: 3/4/2024
Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT.
Modified: 2/27/2024
Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.
Modified: 2/23/2024
Missed something regarding SPOT? View the SPOT news email archives.
Modified: 2/23/2024
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
Modified: 2/22/2024
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.
Modified: 2/22/2024
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in IDM.
Modified: 2/22/2024
SPOT users are encouraged to review these reminders about multi-factor authentication (MFA).
Modified: 2/20/2024
We've heard your feedback, and we have some answers. Please view these responses to what you're telling us.
Modified: 2/19/2024
A complete list of features currently available in SPOT with descriptions.
Modified: 2/14/2024
First Coast’s online portal SPOT has been redesigned to a more modern look and feel.
Modified: 2/8/2024
This page provides a crosswalk from the legacy version of SPOT and the redesigned version of SPOT.
Modified: 2/8/2024
This page provides a crosswalk from the legacy version of SPOT to the redesigned version of SPOT.
Modified: 2/8/2024
An agreement form is required for the claim submission feature that is coming soon in SPOT.
Modified: 2/1/2024
Read these important facts to learn more about the Secure Provider Online Tool (SPOT).
Modified: 10/28/2023
These instructions will assist you in completing the EDI SPOT enrollment form as a provider organization.
Modified: 9/13/2023
These instructions will assist you in completing the EDI SPOT enrollment form as a third-party organization.
Modified: 6/30/2023
Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.
Modified: 2/1/2023
View the most recent Electronic Billing Newsletter to stay updated on EDI-related information.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
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