CMS required that a change to the eligibility report timeframe be made to the HETS, effective September 10, 2018, that is important for SPOT users to understand. A new functionality is now available that was not available previously.
As of September 8, 2018, SPOT users can view the final outcomes of first-level appeals (redeterminations).
SPOT users will be notified by email when their accounts face termination due to inactivity. Be sure to log in to SPOT every 30 days to retain access.
As of June 4, 2018, SPOT users can look up the new MBIs that are replacing HICNs and will belong to all Medicare beneficiaries.
SPOT users will notice a terminology change that began April 2, with "Medicare number" being replaced by "Medicare ID."
The Centers for Medicare & Medicaid Services' (CMS) data security standards require SPOT users to log into the application at least every 30 days to maintain access.
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Mailing documents to First Coast Service Options Inc. (First Coast) offices in Jacksonville, Fla., is no small expense, particularly when you have to submit additional documentation in support of claim appeals. Between the making copies and mailing reams of paper, these costs can add up quickly. Did you know First Coast offers a more convenient solution for handling correspondence?
The MR ADR status lookup is available to all SPOT users. Information on additional development requests (ADRs) pertaining to medical review, including review and education details, will give providers a detailed look at the process of their ADRs.
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.