Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in EIDM.
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT.
Providers will soon see an indication of “yes” or “no” as to whether Medicare is a beneficiary’s primary coverage when they access an eligibility report in SPOT.
Users will notice a change in the pop-up organization settings box when they log in to SPOT, allowing them to select NPIs when they correspond to a PTAN.
The SPOT transition process to an organization-based approval process is now complete. If you have lost your SPOT access or are experiencing issues, please view this table.
Mailing documents to First Coast Service Options Inc. (First Coast) offices in Jacksonville, Fla., is no small expense, particularly when you have to submit additional documentation in support of claim appeals. Between the making copies and mailing reams of paper, these costs can add up quickly. Did you know First Coast offers a more convenient solution for handling correspondence?
The Centers for Medicare & Medicaid Services' (CMS) data security standards require SPOT users to log into the application at least every 30 days to maintain access.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
