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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 5/24/2021 Location: FL, PR, USVI Business: Part A, Part B
Submit online with SPOT

SPOT’s secure documentation feature

Save time by utilizing SPOT’s secure documentation feature to submit and retrieve a variety of documentation. SPOT users have access to the following electronic documentation:
Redetermination (level one appeal) - Part A / Part B submission, Part A retrieve 

Reconsideration (level two appeal) - Part A submission and retrieve

Additional development response (ADR) - Part A / Part B submission  

ADR for targeted probe and educate (TPE) – medical review claims  - Part A / Part B submission and retrieve

Provider audit & reimbursement - Part A submission   

Credit balance report - Part A submission   

Prior authorization request form - Part A / Part B submission and retrieve

MSP overpayment form - Part B submission  

Non-MSP overpayment form - Part B submission 

Overpayment redetermination request - Part B submission 

Overpayment demand letters - Part A / Part B retrieve

1099 form - Part A / Part B retrieve

Electronic data interchange enrollment - Part A / Part B submission

Additional electronic documentation

Other documentation, such as general inquiry requests, and various billing reports are also available within SPOT’s secure documentation feature. View a full list of options and submission guidelines or the SPOT user guide pdf file to learn more.
SPOT also enables users to submit claim reopenings and retrieve remittance advice at the click of a button, saving time and money.

Not a SPOT user?

Register now for your free account and gain access to electronic documentation and all the features of SPOT.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.