Last Modified: 1/3/2019
Location: FL, PR, USVI
Business: Part A, Part B
The person: Jennifer Deaton, billing specialist at Tallahassee Primary Care Associates in Tallahassee, Fla.
The company: Tallahassee Primary Care Associates is a multi-specialty group of physicians that has been in operation for 20 years. TPCA has an on-site lab, diagnostics center, travel vaccine clinic, infusion clinic and Coumadin clinic.
Jennifer performs Medicare claims reconciliation and responds to additional development requests (ADRs); submits online claims corrections via the Secure Provider Online Tool (SPOT
); submits redeterminations; writes up insurance refunds when an overpayment is determined; and responds to patient questions regarding claims and/or bills.
Why she loves the tools: Jennifer says SPOT has made correcting claims and submitting documentation extremely easy and much less time consuming. The best part about SPOT for her is being able to make simple corrections to minor clerical errors. In addition, since her office deals with a variety of insurance, she says it can be difficult to get Medicare flu shots coded correctly. But, SPOT makes it easy and quick to fix that issue without impacting her time management.
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