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Last Modified: 9/28/2020 Location: FL, PR, USVI Business: Part A

Rural health clinic productivity standard exemptions for COVID-19

Many RHCs have had to change the way they staff their clinics and bill for RHC services due to the COVID-19 public health emergency (PHE). Thus, some RHCs may have difficulty in meeting the productivity standards.
First Coast will provide an exception to any RHC that has had difficulty in meeting the productivity standards because of the COVID-19 PHE. First Coast will grant productivity exceptions to RHCs who have experienced disruptions in staffing and services because of the COVID-19 pandemic and made a written request to the First Coast Provider Audit and Reimbursement Department.
Please submit the completed request form compressed file to:
First Coast Service Options
Provider Audit & Reimbursement
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050
The forms can be sent to following attention as well as any questions pertaining to this form:
Haley Aguilar:
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.