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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. Information for Medicare beneficiaries is only available on the medicare.gov website.
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Medicare Administrative Contractor Satisfaction Indicator (MSI)

Modified: 4/19/2017
Find out how you can provide feedback about your experience with First Coast.
Modified: 4/5/2017
Find out how you can provide feedback about your experience with First Coast.
Modified: 4/5/2017
Learn about First Coast’s improvements to increase provider satisfaction from the 2016 MAC Satisfaction Indicator survey results.
Modified: 4/4/2017
The Centers for Medicare & Medicaid Services (CMS) administers the MSI annually to measure provider satisfaction with the MACs from which they receive services.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.